Credit approval
B & E Group may accept or decline your application at its absolute discretion. Goods are supplied on a COD basis until written approval of credit is received.
Payment obligations
All invoices must be paid in full within the stipulated term. You must not withhold payment due to disputes or set-off. Credit may be suspended on late payment.
Interest on overdue amounts
Interest is charged monthly at the 90-day Bank Bill Swap Rate (first business day of that month) plus 2% per annum on amounts remaining unpaid after the due date.
Collection costs
You are liable for all reasonable costs incurred by B & E Group in recovering outstanding money, including debt collection agency fees, administration fees and legal costs on a full indemnity basis.
Credit suspension or termination
B & E Group may reduce, suspend, or terminate credit at any time by reasonable written notice. On termination, all money becomes immediately due and payable.
Title retention
Goods remain the property of B & E Group until all amounts are paid in full. B & E Group may repossess goods without notice on default. Payments received for goods are held in trust until remitted.
Privacy & credit reporting
Your personal information may be shared with credit-reporting agencies and other credit providers for the purposes of assessment, default notification, and creditworthiness evaluation.
Notification obligations
You must notify B & E Group in writing within 3 days of any change in name, legal status, ownership, control, or the appointment of a liquidator, administrator or receiver.
Jurisdiction
This agreement is governed by the laws of New South Wales, Australia. You submit to the jurisdiction of the Courts of that State.
PPSA
B & E Group may register a security interest over goods supplied under the Personal Property Securities Act 2009 (Cth). Certain notice and enforcement provisions of that Act are excluded to the extent permitted by law.
Each director guarantees payment of all present and future indebtedness of the applicant to B & E Group.
This is a continuing, joint and several guarantee — not affected by time, indulgence granted to the applicant, or entry into a Deed of Company Arrangement (DOCA).
B & E Group may recover from a guarantor without first pursuing the applicant or other guarantors.
Revocation requires 14 days written notice by registered mail to 25 Bessemer Street, Blacktown NSW 2148. Revocation may cause B & E Group to vary or cancel credit terms.
At B&E Foods, we are committed to providing our valued customers with high-quality products and excellent service. We understand that occasionally issues may arise with your orders, and we have established the following Claims for Refund, Return, and Credit Policy to ensure that your concerns are addressed promptly and fairly, in compliance with Australian legislation. Please carefully review the following terms and conditions:
1. Inspection and Notification
- The Customer shall inspect and thoroughly check all Products upon receipt.
- If, within 48 hours of receipt, you identify any shortage in quantity, defect, incorrect specification, damage, or Products not in accordance with your Order, please notify us in writing via email at info.qld@befoods.com.au quoting with your Customer number.
- You may have to provide photos, or any kind of materials and information as evidence to support your claim.
2. Responsibility for Verification
- The Customer is responsible for verifying that the Products correspond to those specified in the Order before use.
- Once this initial 48-hour period has elapsed, the Product shall be deemed free from any defect or damage upon delivery.
3. Product Returns
- The Customer shall not return any Products without first notifying B&E Foods.
- Prior to returning any Products, the Customer must either obtain approval from a duly authorized officer of B&E Foods or request a Pickup Instruction Invoice, which will be issued by the Company for valid returns.
- B&E Foods will schedule our driver to pick up the return items on the following business day once an Pickup Instruction Invoice has been generated by our Return and Credit team.
4. Return Conditions
- Products to be returned must be in an un-used, un-opened, and saleable condition.
- The original packaging, accessories, delivery document, and Tax Invoice must accompany the returned Products.
5. Credit/Replacement Process
- No credit or replacement will be granted unless and until the returned Products are verified as valid for return, or in case of defects.
- The return must be made with prior approval from an authorized Return and Credit officer of B&E Foods or a valid Pickup Instruction Invoice.
- Credit or replacement will be processed in compliance with Australian legislation.
Our aim is to address your concerns and facilitate a fair resolution within the bounds of the law. We appreciate your cooperation in adhering to these policies to ensure a smooth and efficient claims process. If you have any questions or require further assistance, please do not hesitate to contact our customer service team at info.qld@befoods.com.au.
Thank you for your business and for choosing B&E Foods as your trusted supplier.
Draw your signature in the box below. Use your finger on mobile, or mouse on desktop.
Each director listed in Step 2 must sign as a personal guarantor.
Application submitted!
Your completed B & E Foods credit application has been emailed directly to quyen.p@befoods.com.au. You may also save a copy to your device below.
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